Terms and Conditions
Here is the translation of the provided text into English:
General Terms and Conditions
TABLE OF CONTENTS
- Scope
- Conclusion of Contract
- Right of Withdrawal
- Prices and Payment Terms
- Delivery and Shipping Terms
- Retention of Title
- Liability for Defects (Warranty)
- Redemption of Promotional Vouchers
- Redemption of Gift Vouchers
- Applicable Law
- Jurisdiction
- Alternative Dispute Resolution
1) SCOPE
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Izanami GbR (hereinafter referred to as "Seller") apply to all contracts concluded between a consumer or an entrepreneur (hereinafter referred to as "Customer") and the Seller regarding all goods and/or services presented in the Seller's online shop. The inclusion of the Customer’s own terms and conditions is hereby rejected unless otherwise agreed.
1.2 These GTC also apply to the purchase of vouchers unless expressly agreed otherwise.
1.3 These GTC also apply to contracts for the delivery of vouchers unless expressly agreed otherwise.
1.4 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur within the meaning of these GTC is a natural or legal person or a legally capable partnership that acts in the exercise of its commercial or self-employed professional activities when concluding a legal transaction.
1.5 Digital content within the meaning of these GTC includes all data that is not stored on a physical medium, produced in digital form, and made available by the Seller by granting specific usage rights precisely defined in these GTC.
2) CONCLUSION OF CONTRACT
2.1 The product descriptions in the Seller's online shop do not constitute binding offers from the Seller but serve solely as an invitation for the Customer to submit a binding offer.
2.2 The Customer can submit the offer via the online order form integrated into the Seller’s online shop. To do this, the Customer places the selected goods and/or services in the virtual shopping cart and completes the order process. By clicking the button that concludes the order process, the Customer submits a legally binding contract offer for the goods and/or services in the shopping cart.
2.3 The Seller may accept the Customer’s offer within five days by:
- Sending a written order confirmation or an order confirmation in text form (fax or email), with the time of receipt by the Customer being decisive,
- Delivering the ordered goods to the Customer, with the time of receipt by the Customer being decisive,
- Requesting payment from the Customer after the order is placed.
If multiple of the above alternatives apply, the contract is concluded at the moment one of the alternatives occurs first. If the Seller does not accept the offer within the specified period, the offer is deemed rejected, and the Customer is no longer bound by their declaration of intent.
2.4 If the Customer selects "PayPal Express" as a payment method, payment processing will be handled by PayPal (Europe) S.à.r.l. et Cie, S.C.A., Luxembourg. The applicable terms of PayPal can be viewed at PayPal Terms. If the Customer does not have a PayPal account, the terms for payments without a PayPal account apply, available at PayPal Payments Without Account. By selecting "PayPal Express," the Customer issues a payment order to PayPal, and the Seller immediately accepts the Customer’s offer.
2.5 If the Customer selects "Amazon Payments" as the payment method, payment processing will be handled by Amazon Payments Europe S.C.A., Luxembourg. By selecting "Amazon Payments" during the online order process, the Customer also issues a payment order to Amazon. In this case, the Seller immediately accepts the Customer’s offer at the moment the payment transaction is completed.
2.6 When an offer is submitted via the Seller’s online order form, the contract text is stored by the Seller and sent to the Customer in text form (e.g., email, fax, or letter) after submitting their order. Beyond this, the contract text is not made available by the Seller. If the Customer has created a customer account before submitting the order, the order details are stored on the Seller’s website and can be accessed free of charge via the Customer’s password-protected account.
2.7 Before submitting a binding order via the Seller’s online order form, the Customer can identify potential input errors by carefully reviewing the information displayed on the screen. The browser's zoom function may help to recognize input errors more easily. The Customer can correct all entered data using standard keyboard and mouse functions until they click the order submission button.
2.8 The contract is concluded exclusively in German or English.
3) RIGHT OF WITHDRAWAL
3.1 Consumers have a right of withdrawal.
3.2 Detailed information on the right of withdrawal is provided in the Seller’s cancellation policy.
4) PRICES AND PAYMENT TERMS
4.1 Unless otherwise stated in the Seller’s product description, the prices indicated are total prices including statutory VAT. Any applicable shipping costs are separately specified in the respective product description.
4.2 Payment can be made using one of the methods specified in the Seller’s online shop.
4.3 If the payment method "credit card" is selected, the invoice amount is due immediately upon conclusion of the contract. Credit card payments are processed in cooperation with Stripe Payments Europe Ltd., Dublin, Ireland. Stripe reserves the right to conduct a credit check and may refuse the payment method in case of a negative result.
4.4 If PayPal is selected as a payment method, payment processing is handled by PayPal (Europe) S.a.r.l. et Cie, S.C.A., Luxembourg. The applicable PayPal terms can be viewed at PayPal User Agreement. For Customers without a PayPal account, the applicable terms for non-account payments can be found at PayPal Privacy Terms.
4.5 If a payment method via "Shopify Payments" is chosen, payment processing is handled by Shopify International Limited, Dublin, Ireland. The specific payment methods available through Shopify are displayed in the Seller’s online shop. Shopify may use other payment service providers subject to their respective terms. More information on Shopify Payments is available at Shopify Payments.
4.6 If the payment method "Sofortüberweisung" (immediate transfer) is selected, payment processing is handled by SOFORT GmbH, Munich, Germany. The Customer must have an online banking account that supports "Sofortüberweisung." Further information can be found at Sofortüberweisung.
5) DELIVERY AND SHIPPING TERMS
5.1 Goods are usually delivered by shipping to the delivery address provided by the Customer unless otherwise agreed. The delivery address specified in the Seller’s order process is decisive.
5.2 If the delivery company returns the goods to the Seller because delivery to the Customer was not possible, the Customer bears the costs for the unsuccessful shipment...